Privacy Policy

Insight Hive Limited ("Insight Hive", "we", "us" or "our") operates the websites https://www.insighthive.co.uk (the “Service”).

This Privacy Policy explains how we collect, use and protect information when you visit our sites or submit data through any on-site form. By using the Service, you agree to the practices described below. Capitalised terms that are not defined here have the meanings given in our Terms & Conditions.

Questions? Email insighthive.ai@gmail.com.

1  Definitions

2  What we collect

Personal Data

If you fill in a form or sign up for updates we may collect:

• Name and surname
• Email address
• Phone number
• Any other information you choose to share

Usage Data & Cookies

When you browse the site we automatically collect:

• IP address, browser type/version, device identifiers
• Pages visited, time on each page, referring URLs
• Cookie identifiers (see our Cookie Policy)

3  Why we use your data (legal bases)

* We may rely on your explicit consent (e.g. marketing emails or non-essential cookies) or on legal obligations (e.g. requests from regulators) where applicable.

4  Retention

• Personal Data – kept only as long as necessary for the purposes above or as required by law.
• Usage Data – kept for a shorter period unless needed to enhance security or functionality.

5  Transfers

Your information may be processed outside your country of residence (our servers are located in the United Kingdom). We take appropriate safeguards to ensure your data remains protected to standards equivalent to UK GDPR.

6  Disclosure

We may disclose Personal Data when necessary to:

• Comply with the law or a court order
• Protect the rights, property or safety of Insight Hive, our users or others
• Investigate suspected wrongdoing
• Complete a corporate transaction (e.g., merger or acquisition)

7  Security

We use industry-standard technical and organisational measures to protect your data, but no online system is 100 % secure.

8  Your rights (UK & EEA residents)

You may have the right to:

• Access the Personal Data we hold about you
• Rectify inaccurate or incomplete data
• Erase your data (“right to be forgotten”)
• Restrict or object to processing
• Data portability (receive a machine-readable copy)
• Withdraw consent at any time
• Lodge a complaint with the ICO or your local supervisory authority

To exercise any of these rights, email insighthive.ai@gmail.com. We may ask you to verify your identity.

9  Service Providers & Analytics

We use trusted third-party partners (e.g., web-hosting, analytics and email services) who act as Data Processors under written agreements. They process data only as instructed and never for their own purposes.

Google Analytics – used to understand site usage. You can install the Google Analytics Opt-out Browser Add-on to prevent your data being used.

10  Links to other sites

Our Service may link to external websites we do not control. We are not responsible for their content or privacy practices.

11  Children

The Service is not directed to anyone under 18. We do not knowingly collect data from children. If you believe a child has provided us information, please contact us and we will delete it.

12  Changes to this Policy

We may update this Privacy Policy from time to time. We will post the new version on this page and, where appropriate, notify you by email or a site banner.

13  Contact